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Shipping & Delivery

Shipping Information and Delivery Timeframes

Please note that our delivery timeframes are based on working days only, and do not include weekends or Bank Holidays. We aim to dispatch all orders within 48 hours. Once your order has dispatched you'll receive a shipping confirmation email with a l

Shipping & Delivery FAQ's

How long until my order ships?. Please note that our delivery timeframes are based on working days only and do not include weekends or Bank Holidays. We aim to dispatch all orders within 48 working hours, this can be longer during peak times. Once yo

Do you offer free shipping?

To celebrate Dr Sam's 7th birthday we’re offering free Standard Shipping worldwide from Thursday 26th June until Wednesday 2nd July at 11:59PM 2025. No code needed – it’s applied automatically at checkout. Offer applies to Standard Shipping only. Exp