Please note that our delivery timeframes are based on working days only, and do not include weekends or Bank Holidays. We aim to dispatch all orders within 48 hours. Once your order has dispatched you'll receive a shipping confirmation email with a l
How long until my order ships?. Please note that our delivery timeframes are based on working days only and do not include weekends or Bank Holidays. We aim to dispatch all orders within 48 working hours, this can be longer during peak times. Once yo
European Union orders will not incur any tax or duty charges upon delivery. Duties & Tax are prepaid (DDP) and included at checkout. If you are contacted by your local customs office and asked to pay any fees please contact us. For non-EU orders, tax
Please email us at [email protected] and we’ll do our best to assist you.
Sorry about that! Tracking can sometimes take up to 24 hours to get going once a package leaves us. For international deliveries, we recommend checking your tracking number on your local postal service tracking for additional information. If your tra
Please note that our delivery timeframes are based on working days only and do not include weekends or Bank Holidays. We aim to dispatch all orders within 48 hours. Once your order has been dispatched, you'll receive a shipping confirmation email wit
Please check your tracking for the Proof of Delivery image, your Safeplace and around your property in case the courier has left your parcel out of sight for security reasons and check with family members and neighbours who may have taken it in on yo
So we can get your order to you as soon as possible, once your order has been placed, we start processing this right away. Once your order has been processed we cannot amend the shipping address, so please double-check your order and delivery details
International Shipping DestinationsDr Sam's ships globally to all destinations, including:. *Unfortunately, we are currently unable to ship Flawless Nightly Serum, Flawless Neutralising Gel and Flawless Brightly Serum to the Republic of Ireland. **Un