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How can I edit my shipping address?Updated 5 hours ago

So we can get your order to you as soon as possible, once your order has been placed, we start processing this right away. 

Once your order has been processed we cannot amend the shipping address, so please double-check your order and delivery details are correct before submitting your order. 

We recommend amending your address information in your account and selecting this as your default address for future orders.


We would advise completely deleting any old or incorrect address details from your Dr Sam account before placing a new order.

If you have any active subscriptions, please verify that the correct delivery address is update here also.

Address updates made on your account are not automatically carried across to your subscriptions, (as some people buy subscriptions for friends and family members with different addresses), so these must be managed separately. If you hold multiple subscriptions, please note that the address must be updated on each individual subscription.


Dr Sam’s will not be responsible for orders sent to the incorrect delivery address provided by the customer. 

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