Shipping Information and Delivery TimeframesUpdated 4 months ago
Please note that our delivery timeframes are based on working days only, and do not include weekends or Bank Holidays
We aim to dispatch all orders within 48 hours.
Once your order has dispatched you'll receive a shipping confirmation email with a live tracking link included.
United Kingdom
UK, Guernsey, Isle of Man, Jersey
GREAT NEWS!
You are now able to order with next day UK delivery up to 7pm the evening before.
Happy Shopping!
- Royal Mail Express Shipping (1 day est.) - order before 7pm for next day delivery.
- For orders under £100: £5.95 GBP
- For orders £100 and up: Free
- Standard Shipping (2-3 days est.) - orders placed upto 7pm will be shipped the next day.
- For orders under £50: £3.25 GBP
- For orders £50 and up: Free
European Union (EU)
Norway, Switzerland
- Express Shipping (3-5 days est.): £17.00 GBP
- Standard Tracked Delivery (10-14 days est.)
- For orders under £50: £4.95 GBP
- For orders £50 and up: Free
Belgium, Denmark, France, Germany, Ireland, Netherlands
- Standard Shipping (3-5 days)
- For orders under £50: £4.95 GBP
- For orders £50 and up: Free
Austria, Czechia, Hungary, Italy, Lithuania, Luxembourg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
- Standard Shipping (4-7 days)
- For orders under £50: £4.95 GBP
- For orders £50 and up: Free
Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Latvia, Malta
- Standard Shipping (7-9 days)
- For orders under £50: £4.95 GBP
- For orders £50 and up: Free
Middle East
Kuwait, Saudi Arabia, United Arab Emirates, Bahrain, Oman
- International Shipping - DHL Express (3-7 days est.): £22.00 GBP
Please note: Free shipping is not available for orders delivered to the Middle East.
Rest of the World
International
- Standard Tracked Delivery (7-14 days est.)
- For orders under £50: £4.95 GBP
- For orders £50 and up: Free
Australia, India, Philippines, New Zealand, Thailand, Qatar, Hong Kong SAR
- International Shipping - DHL Express (3-7 days est.)
- 0g–400g: £22.00 GBP
- 400g–900g: £27.00 GBP
- 900g–1400g: £30.00 GBP
- 1400g–2500g: £32.00 GBP
- Standard Tracked Delivery (7-14 days est.)
- For orders under £50: £4.95 GBP
- For orders £50 and up: Free
Mexico
- Standard Shipping (2-3 days est.)
- For orders under £50: £4.95 GBP
- For orders £50 and up: Free
EU CUSTOMERS: Duties & Tax are prepaid (DDP) and included at checkout for orders under £120. Orders above £120 may be subject to additional duties or taxes. If you are contacted by your local customs office and asked to pay any fees please contact us.
INTERNATIONAL CUSTOMERS: If your order is being shipped outside the European Union (EU), customs charges and taxes may apply that you will need to pay directly. All estimated delivery times could be delayed by customs entry procedures.
USA CUSTOMERS: Shop Dr Sam's on our USA store here!
You’ll see the total cost of your order during checkout. Your payment method will be charged in Pound sterling (GBP) according to those charges. See information below on tax and duty charges that may or may not be applied to your order upon delivery.