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I'm having problems with the trackingUpdated 6 hours ago

Sorry about that! Tracking can sometimes take up to 24 hours to get going once a package leaves us.

For international deliveries, we recommend checking your tracking number on your local postal service tracking for additional information. If your tracking hasn't updated for a few days, please bear in mind that shipping information is updated at various checkpoints as your parcel travels through the delivery service network, and a gap in updates doesn't mean your package is lost, it's just not reach the next scanning checkpoint yet.

If you have not received a tracking link, or it's not working at all, please email us at [email protected] for assistance. 

If your item is marked as delivered on the tracking but you haven't received it, please contact us ASAP and within 24 hours of the update.

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