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Can I use my points during checkout?Updated 5 hours ago


Yes, absolutely! Once you've signed into your account you'll see a redeem points slider in the checkout. You'll be able to use this to redeem up to £10 against your order.


If the points slider does not appear, or if you are using the ShopPay checkout method, please follow the below steps:


  • Log into your Dr Sam's account here
  • Go to the 'Rewards' tab.
  • Choose 'Ways to Redeem', select an amount, and click 'Redeem'.
  • Use the unique code at checkout.

Please Note:

  • Currently, rewards can only be redeemed alongside one-time purchases and not Auto Replenish orders.
  • When signing up for our Flawless365 Auto Replenishment program, you'll automatically receive a 20% discount on products held. To utilize your rewards, ensure you're adding items to your basket as a one-time purchase.

For further assistance or inquiries regarding redeeming points, feel free to contact our customer support team.

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