Our Customer Support Team is available Monday to Friday, 9am to 5pm (GMT). We are away for the May Bank Holiday and will reply as soon as possible once we return. We aim to respond within 48 working hours, though delays may occur if your message was sent during the holiday.

Our Customer Support Team are available Monday - Friday from 9am - 5pm (GMT)
We aim to respond to all queries within 48 hours of receipt. If your ticket has been raised over a weekend or Bank Holiday some additional time may be needed.

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Dr Sam's

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About Dr Sam

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Dr Sam's 60-Day Happiness Pledge: Your Guide to Returns and Refunds

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Flawless365: What It Is, and Its Perks

Flawless365 (Auto-Replenish) Subscriptions

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2024 Pricing Updates

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Dr Sam’s Approved Stockist

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Azelaic Acid 101: How To Use It & What Are The Benefits?

How to Tackle Closed Comedones + Texture - Avoid These Mis

5 Biggest Mistakes When Treating Rosacea

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