Our Customer Support Team is available Monday to Friday, 9am to 5pm (GMT). We are away for the May Bank Holiday and will reply as soon as possible once we return. We aim to respond within 48 working hours, though delays may occur if your message was sent during the holiday.

Our Customer Support Team are available Monday - Friday from 9am - 5pm (GMT)
We aim to respond to all queries within 48 hours of receipt. If your ticket has been raised over a weekend or Bank Holiday some additional time may be needed.

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Dr Sam's

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Sign up to our newsletter for all of Dr Sam's expert advice, tips and videos completely free. Plus, get an exclusive Welcome Gift on your first Dr Sam's order!. You can also follow Dr Sam on Instagram, TikTok, Facebook, and Youtube!

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About Dr Sam

Bundle & Save 10% / Build Your Perfect Gift

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Dr Sam's 60-Day Happiness Pledge: Your Guide to Returns and Refunds

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Free Shipping and Auto-Replenish Flawless365

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Flawless365: What It Is, and Its Perks

Flawless365 (Auto-Replenish) Subscriptions

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Sun Safety & Sunscreen

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2024 Pricing Updates

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Dr Sam’s Approved Stockist

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Careers at Dr Sam's

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Terms & Conditions for Free Samples

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Azelaic Acid 101: How To Use It & What Are The Benefits?

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5 Biggest Mistakes When Treating Rosacea

Why I Created Flawless Moisturiser Intense

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Retinoids and the Lips

The Best Order to Apply Your Skincare Products for Effective Results

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